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Ecommerce Website Development Strategy
- Through a number of in-depth interactions, we develop an understanding of your business and, more importantly, your customers to provide a tailored strategic direction for your eCommerce website.
Out-of-the-box eCommerce website design solutions may save you money in the short term, but in the long term, they won’t deliver the ROI you’re looking for.
You need a team of omnichannel experts on your side in the form of an eCommerce website development agency that understands best practice user experience (UX) and conversion rate optimisation.
Rysen is that team. We’re a strategic eCommerce agency with a proven track record in delivering eCommerce web design services for clients across a range of industries in Australia. From health and homewares to food and fashion, we have the knowledge and experience to help you exceed your conversion, brand awareness and lead generation goals and take your business to the next level.
We understand that every client is different, which is why our eCommerce website development services are bespoke. Whether you’re looking to build a brand new website from scratch or need help optimising your existing online store, our team of experts will work with you to understand your business and your customers, before implementing an eCommerce strategy that enhances your digital brand.
At Rysen, we pride ourselves on being a full-service digital agency. In addition to our eCommerce website development services, we have a team of specialists in a range of other areas. From SEO and mobile app development to social media and email marketing, we can help you reach your customers across the channels they use.
To find out more about our eCommerce website design and development services, get in touch with our team today.
Rysen is a full-service agency, taking care of all your website needs. Read our FAQs below to discover more.
There isn’t one single eCommerce platform that we would suggest without understanding your requirements and goals for the project.
We work with a range of eCommerce platforms, including the major players like Shopify, WooCommerce, BigCommerce, and Magento. We can also build a custom solution as required.
There are a number of things to consider when choosing the right eCommerce platform, including:
• The way the platform integrates with your other software and platforms, such as shipping providers, payment gateways, accounting software, and email marketing platforms.
• The scalability of the platform and its capacity to grow as your business grows.
• The backend functionality and content management system.
• The ability of the platform to integrate across multiple channels, such as Amazon.
• The versatility to accommodate your entire product catalogue.
• The SEO and mobile-friendliness of the platform.
When you start by mapping out your eCommerce goals and business plans, you avoid falling into the trap of choosing an eCommerce platform that doesn’t meet your needs. This could either be in the form of a platform that is too simplistic for your requirements or, alternatively, one that is too complex with features you will never use.
When you work with us at Rysen, we take the headache out of deciding which eCommerce platform to use by looking at your objectives, current business state, and your plans for growth and then we recommend a platform that will support you and your goals. Our eCommerce web designers and developers are skilled and experienced in a range of eCommerce platforms.
Capral, Australia’s leading supplier of aluminium products and solutions, needed to simplify and organise the huge amounts of product information on their websites. The search functionality on their websites was complex and difficult to navigate.
In the new Capral online store, we created a simple and easy to use filter that still kept the required level of detail. Importantly, customers can quickly and easily access crucial technical information and backend smarts that can support the huge number of enquiries received by Capral each day.
The result? An 84.18% increase in overall website traffic and an impressive 375% increase in transactions.
Australian Geographic is a familiar brand with a reputation for high-quality customer service. They needed an eCommerce solution to translate that expertise to their digital presence. The solution was about streamlining the retail operations to their digital audience and modernising the brand.
Our solution placed the customer at the centre of the strategy through a series of workshops and interviews along with quantitative data collection. We mapped the customer journey and optimised the shopping cart and checkout to maximise online conversions.
The completed website was a finalist for the 2019 Inside Retail Customer Experience of the Year & Omnichannel Retailer of the Year awards. More importantly, it achieved increased conversions and a streamlined platform for content and marketing for Australian Geographic.
When Bing Lee worked with us at Rysen, they saw a 207% increase in online sales, an 181% increase in mobile users, and a 175% increase in their conversion rate. Bing Lee wanted to revolutionise the company’s online UX… and the solution we delivered was purpose-built for this objective.
Our solution was a complete re-imagining of Bing Lee’s website and online store. We overhauled the wireframes and information architecture to address the shortcomings of Bing Lee’s previous website and create a best practice eCommerce experience. The result was a modern website design, simple and effective browsing tools with enhanced flexibility to promote and modify the product range.
When you put your eCommerce website design process and development in Rysen’s hands, you can trust that we will always look at the big picture.
We know that your website will help you achieve your business goals and KPIs because that’s what we design it to do. We frame your eCommerce website design and development in strategic planning and UX mapping so it will support your goals and meet your customer needs.
As a collective team, we have decades of experience in designing and building successful eCommerce websites that deliver results. We build beautiful websites that take digital shopping experiences to the next level by taking a customer-centric approach to align your customer expectations with the experience they have on your site.
Generally speaking, you should consider a refresh every 2 to 3 years. Of course, this is just a guideline — when it comes to eCommerce website development, there’s no ‘one-size-fits-all’ strategy. If you feel your website is starting to look dated or is no longer meeting your needs, don’t hesitate to redesign sooner. There are three key reasons why:
1. To keep up with the competition
Your competition is always looking for ways to improve their online presence and increase sales. If you don't keep up with them, they'll start to outpace you.
2. To stay relevant
The online world is constantly changing. New trends emerge, new technologies are developed, and user behaviour changes. If your website doesn’t change with the times, it will start to look dated and lose relevance.
3. To increase sales
A well-designed eCommerce website can be a powerful sales tool. If your website is outdated or not optimally designed, you could be missing out on potential sales.
Generally, eCommerce website design and development services involve creating or updating the website’s visual design, refining the site structure, improving website functionality, enhancing the user experience, and ensuring the website is optimised for SEO. The goal of this process is to create a website that is not only visually appealing but also easy to use and navigate so that both new and returning customers can easily engage with your products or services.